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UID:9fdb15d1-5e83-41b9-9a35-c82f4c11a1e9@360exp.net
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DTSTART:20261029T220000Z
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SUMMARY:Assertive Communication for Success: 1 Day Course |Melbourne
LOCATION:Regus 120 Collins Street
DESCRIPTION:Learn to express ideas confidently\, set healthy boundaries\, a
 nd handle workplace interactions with clarity and respect.\n\nAbout the co
 urse:\n\nDuration: 1 Full Day (8 Hours)\nDelivery Mode: Classroom (In-Pers
 on)\nLanguage: English\nCredits: 8 PDUs / Training Hours\nCertification: C
 ourse Completion Certificate\nRefreshments: Lunch\, Snacks and beverages w
 ill be provided during the session\n\nIf you would like weekend training s
 essions\, kindly reach out to us at info@mangates.com for availability and
  scheduling.\n\nCourse Overview:\n\nAssertiveness is the foundation of con
 fident\, respectful\, and effective communication. This 1 Day interactive 
 program helps participants find the right balance between passivity and ag
 gression\, empowering them to express their needs\, opinions\, and ideas c
 onstructively.\n\nThrough practical exercises\, reflection\, and peer feed
 back\, participants will discover how to communicate with confidence\, man
 age difficult conversations\, and set professional boundaries without crea
 ting conflict.\n\nBy the end of the session\, you’ll gain tools to speak
  up\, stay calm under pressure\, and build credibility—skills essential 
 for leadership\, collaboration\, and career growth.\n\nLearning Objectives
 :\n\nBy the end of this course\, you will be able to:\n• Understand and 
 apply the principles of assertive communication.\n• Express thoughts and
  feedback confidently and respectfully.\n• Handle workplace challenges a
 nd conflicts with emotional control.\n• Strengthen credibility\, influen
 ce\, and presence in interactions.\n• Maintain professionalism and empat
 hy in difficult situations.\n\nWho Should Attend\n\nThis course is ideal f
 or professionals who want to enhance confidence and presence in workplace 
 communication\, including:\n• Team Leaders and Supervisors\n• Managers
  and Executives\n• HR and People Managers\n• Project Coordinators and 
 Client-Facing Professionals\n• Anyone who struggles to say “no” or e
 xpress themselves confidently\n\nWhy Choose This Course\n\nDo you find it 
 challenging to speak up\, set limits\, or handle difficult people?\nThis p
 rogram equips you with real-world tools and communication frameworks to na
 vigate workplace dynamics with confidence and respect. You’ll practice a
 ssertive techniques through engaging role plays\, guided reflection\, and 
 interactive simulations\, ensuring practical skill transfer.\n\nIf you’r
 e looking to enhance confidence\, improve workplace relationships\, and pr
 oject authority\, this course delivers immediate and lasting results.\n\n
 ©2026 Mangates Tech Solutions Pvt Ltd. This content is protected by copyr
 ight law. Copy or Reproduction without permission is prohibited.\n\n\nInte
 rested in bringing this workshop to your organization?\nWe offer customize
 d in-house sessions tailored to your team’s communication goals and cult
 ural dynamics.\n\n📧 Contact us today to schedule a customized in-house 
 session: corporate@mangates.com\n\nCourse Modules\n\nModule 1: Understandi
 ng Assertiveness\n\n• Defining assertiveness vs. passive and aggressive 
 behavior\n• Recognizing the impact of communication tone and style\n• 
 Self-assessment: identifying your current communication pattern\n• Icebr
 eaker Activity\n\nModule 2: The Psychology of Confidence and Self-Expressi
 on\n\n• Overcoming fear and hesitation in communication\n• Building in
 ner confidence and positive mindset\n• Understanding personal triggers a
 nd emotional control\n• Case Study\n\nModule 3: Assertive Language and B
 ehavior\n\n• Using “I” statements to express needs clearly\n• Mast
 ering tone\, timing\, and body language\n• Balancing empathy and firmnes
 s in conversations\n• Activity\n\nModule 4: Managing Difficult Conversat
 ions\n\n• Handling criticism\, conflict\, and disagreement respectfully
 \n• Strategies for giving and receiving constructive feedback\n• Stayi
 ng composed during emotionally charged situations\n• Role Play\n\nModule
  5: Boundaries and Professional Respect\n\n• Identifying and communicati
 ng boundaries effectively\n• Dealing with dominant or aggressive individ
 uals\n• Practicing assertive negotiation and refusal techniques\n• Qui
 z\n\nModule 6: Applying Assertive Communication in Teams\n\n• Encouragin
 g open dialogue and trust\n• Influencing without authority\n• Using as
 sertiveness to strengthen collaboration and leadership\n• Case Study\n\n
 Module 7: Action Planning and Practice\n\n• Personalized assertiveness a
 ction plan\n• Peer feedback and reflection\n• Daily application checkl
 ist for continued improvement\n• Action Plan Review\n\nFAQs\n\n1.	Who sh
 ould take this course?\n\nProfessionals seeking to build confidence and im
 prove interpersonal effectiveness.\n\n2.	Is there a certificate awarded?\n
 \nYes\, you’ll receive a Certificate of Completion.\n\n3.	Do I need prio
 r communication training?\n\nNo prior experience is needed\, this course s
 uits all levels.\n\n4.	Are there hands-on activities?\n\nYes\, including r
 ole plays\, self-assessments\, and reflection exercises.\n\n5.	How long is
  the training?\n\nIt’s a 1 Day intensive program (9:00 AM – 5:00 PM).
 \n\n6.	Can it be delivered to corporate teams?\n\nYes\, we offer tailored 
 in-house and virtual formats.\n\n7.	What makes this course different?\n\nI
 t combines behavioral psychology with proven communication techniques.\n\n
 8.	Does it cover conflict management?\n\nYes\, you’ll learn to manage an
 d de-escalate conflicts constructively.\n\n9.	Will this help me in leaders
 hip roles?\n\nAbsolutely—it enhances confidence\, influence\, and decisi
 on-making.\n\n10.	Are refreshments provided?\n\nYes\, lunch and light refr
 eshments are included.\n\n11.	What if I miss the session?\n\nYou can trans
 fer to the next available session at no extra cost.\n\nBoletos: https://ww
 w.trybooking.com/events/landing/1648125
URL;VALUE=URI:https://360exp.net/events/9fdb15d1-5e83-41b9-9a35-c82f4c11a1e
 9
STATUS:CONFIRMED
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