BEGIN:VCALENDAR VERSION:2.0 PRODID:-//360exp//Calendar//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:360exp REFRESH-INTERVAL;VALUE=DURATION:PT1H X-PUBLISHED-TTL:PT1H X-WR-TIMEZONE:Australia/Sydney BEGIN:VEVENT UID:ddf4eba6-bf6f-4d75-8bd4-01d946a9bf06@360exp.net SEQUENCE:29843256 DTSTAMP:20260928T163210Z LAST-MODIFIED:20260928T113618Z DTSTART:20260929T010000Z DTEND:20261124T000000Z SUMMARY:Dynamics 365 Foundation Skills: 1 Day Workshop | Sydney LOCATION:Regus - Sydney DESCRIPTION:Overview\nUnderstand Dynamics 365’s CRM and ERP power\, learn practical navigation\, and see how automation strengthens business effici ency.\n\nBring your team and save:\n1. Groups of three or more receive a 1 0% discount\n2. Organizations hosting an in-house session with 10+ partici pants enjoy a 15% discount.\n\nAbout the Course:\nDuration: 1 Full Day (8 Hours)\nDelivery Mode: Classroom (In-Person)\nLanguage: English\nCredits: 8 PDUs / Training Hours\nCertification: Course Completion Certificate\nRef reshments: Lunch\, Snacks and beverages will be provided during the sessio n\n\nCourse Overview:\nThis one-day foundational course introduces you to Microsoft Dynamics 365\, a powerful suite that integrates CRM and ERP capa bilities to improve business performance. You will explore essential modul es\, learn core navigation\, understand workflows\, and discover how Dynam ics 365 enhances customer engagement and operational efficiency. Through p ractical examples and guided activities\, you will gain clarity on how its features support sales\, service\, operations\, and analytics. By the end of the session\, you will have a strong baseline understanding to begin u sing Dynamics 365 confidently in real-world business environments.\n\nLear ning Objectives:\nBy the end of the course\, you will:\n• Understand the structure and purpose of Dynamics 365 CRM and ERP modules.\n• Navigate the platform confidently and use essential features effectively.\n• Mana ge data\, records\, and dashboards with clarity.\n• Recognize how automa tion and workflows improve business processes.\n• Understand the role of integrations and the Power Platform.\n• Apply best practices that suppo rt efficient usage and adoption.\n• Strengthen your understanding of how Dynamics 365 supports real business functions.\n\nTarget Audience:\nIT pr ofessionals\, business analysts\, CRM/ERP users\, and administrators.\n\nW hy is it the Right Fit for You?\nThis course provides a clear\, practical introduction to Dynamics 365\, making it ideal for both technical and non- technical professionals. It simplifies the structure of CRM and ERP system s so you can immediately understand how different modules work together. T he session includes guided hands-on activities to help reinforce learning and boost user confidence. Whether you are exploring Dynamics 365 for the first time or looking to strengthen your foundational knowledge\, the trai ning gives you the clarity needed to use the platform effectively. It prep ares you to support business processes\, enhance productivity\, and make b etter use of Microsoft’s integrated ecosystem.\n\n©2026 Mangates Tech S olutions Pvt Ltd. This content is protected by copyright law. Copy or Repr oduction without permission is prohibited.\n\nLooking to train your team o n Dynamics 365?\nWe offer in-house sessions designed to fit your organizat ion’s unique system setup and business processes. The course can be cust omized to focus on specific modules\, workflows\, or user roles to maximiz e relevance. Whether your team is transitioning to Dynamics 365 or looking to improve adoption\, our tailored training ensures an efficient and impa ctful learning experience.\n\n📧 Contact us today to schedule a customiz ed in-house session: info@mangates.com\n\nCourse Modules:\n\nModule 1: Int roduction to Dynamics 365 Ecosystem\n• Overview of CRM and ERP capabilit ies • Key applications within Dynamics 365 • Benefits of unified busin ess processes • Activity\n\nModule 2: Core Navigation & User Interface\n • Home screen\, dashboards\, and workspaces • Searching\, filtering\, and personalizing views • Understanding roles\, permissions\, and securi ty basics • Activity\n\nModule 3: Dynamics 365 Customer Engagement (CRM) Modules\n• Sales module overview • Customer service features • Mark eting module introduction • Activity\n\nModule 4: Dynamics 365 Finance & Operations (ERP) Fundamentals\n• Basics of finance processes • Supply chain and operations overview • Workflow and approval processes • Act ivity\n\nModule 5: Data Management & Reporting\n• Working with forms\, f ields\, and records • Importing and exporting data • Using dashboards and reports • Activity\n\nModule 6: Automation & Basic Workflows\n• Cr eating automated tasks and approvals • Understanding rules and triggers • Benefits of process automation • Activity\n\nModule 7: Integration & Extensibility Overview\n• Connecting Dynamics 365 with Microsoft 365 • Power Platform basics: Power Apps\, Power Automate\, Power BI • Enha ncing productivity through integrations • Case Study\n\nModule 8: Best P ractices & User Adoption\n• Ensuring data accuracy and quality • Impro ving user engagement and efficiency • Common mistakes to avoid • Role Play\n\nBoletos: https://www.trybooking.com/events/landing/1631930 URL;VALUE=URI:https://360exp.net/events/ddf4eba6-bf6f-4d75-8bd4-01d946a9bf0 6 STATUS:CONFIRMED END:VEVENT END:VCALENDAR