Understanding & Managing Aggressive Behaviour

You can’t predict when someone will be aggressive or hostile toward you. Understanding & Managing Aggressive Behaviour training can help. (UMAB)Nov. 14 & 15Free. No guests. Alumni not permitted..Learn:-types of aggression-how to respond during phases of crisis-take a trauma-informed approach-de-escalate-how to take self-care- physical self protection techniquesIf you work with the public, you need to attend this training. All current full-time students are strongly encouraged to attend.
Students must attend both days of the workshop to receive certification.

Event is free but Fully refunded $20 deposit required.