Understanding & Managing Aggressive Behaviour

You can’t predict when someone will be aggressive or hostile toward you. Understanding & Managing Aggressive Behaviour training can help. (UMAB)
Saturday, November 14 - Sunday, November 15Learn:-types of aggression-how to respond during phases of crisis-take a trauma-informed approach-de-escalate-how to take self-care- physical self protection techniques

Casa Loma campus in the SA Student Centre
If you work with the public, you need to attend this training. All current full-time students are strongly encouraged to attend.
Students must attend both days of the workshop to receive certification.
Current Full-time students of George Brown Polytechnic only.